Tickets can be also purchased in the Ticket Office nr 4 at ERGO Arena on the days of the performances:

  • Thursday (30.01), Friday (31.01) –  from 5pm. till the end of the show
  • Saturday (01.02) – from 1 p.m. till the end of the last show
  • Sunday (02.01) – from 11 a.m. till the end of the last show

Demand based pricing, prices change with the amount of sold tickets.

Buy earlier, pay less.

Demand Based Pricing is a system whereby prices for different shows and levels are derived from the demand of each performance. Consumers receive the most benefit buying early and getting the lowest prices as well as the best seat availability. Conversely when booking late, more popular performances in greater demand may reflect a higher priced ticket. Prices are however limited to a fixed ceiling. Overall, Demand Based Pricing provides the consumer with greater choice on the price they wish to pay.

Tickets for children aged 2 to 12 - 20% discount

Children under 2 years of age – free of charge (if they sit on an adult's lap).

Carers of the children under 2 years of age, as well as carers of children between 2-12 years of age entitled to a discount are obliged to present documents proving the age of a child.

CRYSTAL Terms and Conditions: . Children under the age of 2 years old (for the event taking place on January 23, 2020 - born after January 23, 2018; when it comes to the remaining show dates the age of a minor is counted analogically), and analogically to the remaining dates of the shows) can enter the show for free. Children aged 2-12 (for the event taking place on January 23, 2020 - born between January 23, 2008 and January 23, 2018; when it comes to the remaining show dates the age of a minor is counted analogically) can use 20% discount.  It's necessary to have valid document proving child's age (in case of children in school age) and present it at the entrance in order to use a 20% discount (2-12 years of age) or free entrance (children under 2 years of age).

Group tickets

Ordering tickets for your group available only via e-mail contact at:


  • Cirque du Soleil’s CRYSTAL explores the artistic possibilities of ice for the first time in the company’s 35-year history. This one of a kind arena show blends circus arts and the world of ice skating in a stunning new production that will take the audience on a journey into a whimsical frozen playground. In CRYSTAL, acrobats and skaters perform acrobatic feats on the ice and in the air, seamlessly combining multiple disciplines for a world class unique experience. Figure skating, freestyles skating, and extreme skating blend with traditional circus disciplines such as swinging trapeze, aerial straps and hand to hand. For more information, please visit the Crystal page.

  • Still and/or digital (or any other type) of photo cameras are not permitted during the CRYSTAL performance. Photography is allowed only with mobile phones. Video recordings and flash photography is strictly forbidden. Flash and external lights may dazzle the artists, which is a serious safety hazard, and is therefore absolutely not permitted. Cameras and other devices are to be left in a deposit (price: PLN 20).

  • Due to the exceptional character of the show and for the safety of our artists, entrance to the audience is possible only in chosen moments after the show begins. We kindly ask you to find your seats as soon as possible, and in case of being late we ask you for your patience. The Service will let you in to the auditory in appropriate moment.

  • For the convenience of the Polish viewer, the character voices will be dubbed in Polish. No subtitles will be used.

  • Created by Shana Carroll and Sebastien Soldevila, the show tells the story of Crystal, young girl who feels misunderstood and out of sync with her entourage. When she ventures out on a frozen pond, she falls through the ice into an upside world of her imagination. Crystal, our eccentric heroine, takes you on an exhilarating tale of self-discovery where you can feel the adrenaline as she soars through this surreal world to become what she was always destined to be: confident, curious, and creative.

  • The show lasts 2h10 minutes including a 20-minute intermission in the middle of the show.

  • Spectators will be allowed to enter the arena one hour before the start of the show. In order to avoid being late, we invite you to come earlier, at least 15 minutes before the start of the show. ATTENTION: Due to safety reasons, after the show has started, you might have to wait for a specific time in the performance before being allowed to access your seats.



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